Effective communication is one of the biggest challenges in the post-pandemic workplace. And how we disagree with points of view different to our own can hugely impact our ability to influence crucial decisions.
A simple tip is to acknowledge that you have a DIFFERENT perspective rather than the CORRECT perspective. This prevents the other party from becoming defensive.
During a debate, focus first on the points you agree with. This helps create ‘common ground’ which in turn establishes a sound foundation for reaching a win-win solution.
Nim Gholkar, 2022